Tuesday, May 5, 2020

Element of Trust

Question: Discuss about theElement of Trust. Answer: Introduction: According to the case study, a situation of disbelief is rising in the teaching college of Midwest. The problem is related to the graduate associates of the organization. Chris Walker who is a tenured professor in the college had faith on his graduate associates and took their help while grading exams. On the other hand, Judi wanted to change things and proposed that rules and regulations must be developed to ensure that graduate associates will not perform any serious task. Analysis After analysis the provided case study, it can be said that the case study relates with the Howard Jackson model for systematically developing trust and respect (Ashnai et al., 2016). According to Howard Jackson respect model, trust, reliability and respect can be gained through straight talk, listening for accepting and building commitments. In the case study, Chris wanted to trust the graduate associates and wanted them to perform tasks such as grading exams. He also stated that in most of the colleges, graduate associates are allowed to teach full time courses (Braun et al., 2013). Therefore, they can be trusted. However, Judi without conducting any straight talk with the graduate employees and without realising their commitments towards the organization wanted to limit the number jobs a graduate associate can perform (Sonea et al., 2015). Howard Jackson model of respect is a useful model that can help an organization to reach to their goals. It states that it trust is kept on an employee, does not matter how skilful he is, he will learn fast will perform accordingly. In the college, Judi showed a sense of disbelief on the graduate associates even though they were performing easy tasks such as grading the exams (Elahee Minor, 2015). This clearly indicates that the organization is not following the respect model of Howard and Jackson. Besides, if professors cannot outsource some of their jobs to graduate associates, then it will be tough for them to perform other jobs that strictly demand their skill and experience. Therefore, taking help from the graduate associates is also a time efficient matter. This is the reason that in the case study Chris is not supporting the idea of Judi and is ready to consult it with the higher authorities. After the meeting he also got support from a colleague who also believes that graduate associates should be trusted. Recommendation: After analysing the case study it can be stated that Judi and most of the board members do not want graduate associates to actively participate in serious jobs in the organization. On the other hand, Chris argued that graduate associates can easily perform tasks such grading exams which are objective type. Judi wants to develop some rules and regulations in order to prevent the graduate associates from taking part into active tasks. In this situation, it is recommended that Judi first of all must not implement any rules and regulations at the first place. She should discuss the matter with Chris who has experience in this scenario. Chris has experienced several situations where he saw that graduate associates are even teaching full time courses in the colleges. That means those associates are more than capable. Therefore, the organization in the first place must implement strategies which will identify and divide graduate associates based on their capabilities. It will help the organization to figure out which graduates are capable enough to grade exams. Graduate associates must be allowed to check grade exams as those are objective and answers are available for grading. It will allow professors to perform other tasks which cannot be done by the graduate associates. After the graduate associates have performed a task, senior professors should look into it in order to identify whether the task is done properly or not. This will not only help the professors to waste lesser amount of time in extra works but also will help graduate associates to gain trust of those professors. If such policies are made by Judi where graduate associates are not allowed to perform any type of grading related job, then Chris should take this matter to higher authority. Conclusion In the end it can be said that, currently Judi is not convinced at all that graduate associates can perform several tasks. She basically has not experience and idea about their capabilities and that is why she does not want to depend on them. However, Chris has faced such situations and knows that they can perform beyond expectation. However, as graduate associates are performing more complex tasks in other colleges, it can be said that Chriss arguments are correct and higher authorities must not limit the amount of task graduates can perform. References Ashnai, B., Henneberg, S. C., Naud, P., Francescucci, A. (2016). Inter-personal and inter-organizational trust in business relationships: An attitudebehavioroutcome model.Industrial Marketing Management,52, 128-139. Braun, S., Peus, C., Weisweiler, S., Frey, D. (2013). Transformational leadership, job satisfaction, and team performance: A multilevel mediation model of trust.The Leadership Quarterly,24(1), 270-283. Elahee, M. N., Minor, M. S. (2015). Culture, ethics and international negotiations: exploring the role of trust. InProceedings of the 1999 Academy of Marketing Science (AMS) Annual Conference(pp. 101-105). Springer International Publishing. Sonea, A., Bordean, O. N., Cmpeanu-Sonea, E. (2015). Organizational Trust Model Based on Business Students Opinions.International Journal of Economic Practices and Theories,5(5), 559-565.

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